Finding Strength in Service: A Social Worker’s Story
By Kim Hall, Support Services Coordinator
As a Social Worker, I have the privilege of helping patients and their families find the resources and support they need to live healthier, more stable lives. My work focuses on the Social Determinants of Health (SDOH), things like social and economic factors, access to care, the physical environment, and health behaviors. In other words, I look at the whole person and the world around them to make sure their needs are truly being met.
One part of my job that I find especially meaningful is Advance Care Planning. These conversations give patients a chance to share their wishes about their care, everything from code status to important legal documents. It’s about making sure every patient’s voice is heard and respected, no matter what lies ahead.
Another big piece of what I do is creating Community Health Integration (CHI) Care Plans. I like to think of these plans as “road maps” for care. They outline a patient’s needs, the steps we’re taking to meet those needs, and how we’ll know when they’ve been resolved. It’s a team effort that helps bring clarity and direction to each patient’s journey.
Facing Challenges During the Government Shutdown
Lately, one of the biggest challenges I’ve faced has been food insecurity, especially with the uncertainty around SNAP benefits during the government shutdown. Many of the areas I serve are already considered “food deserts,” so finding alternative food resources has become a daily mission. It can be tough, but I’m determined to make sure patients and families still get what they need.
Taking Care of Myself So I Can Care for Others
Social Work is an emotional, passionate, and deeply human profession, but I’ve learned that to be effective, I can’t let emotions overwhelm me. I stay centered by focusing on what I can do and keeping my energy on finding solutions. Staying calm helps me be present for others when they need it most.
Holding on to Hope
When things get hard, I remind myself of a phrase that’s carried me through many tough times: “This too shall pass.” I’ve weathered challenges before, and I know I can do it again. It just takes planning, active listening, and persistence. Every experience, even the hard ones, reminds me why I chose this path and how important it is to keep showing up for others